What personal information do we collect from the people that visit our blog, website or app?
You may, however, visit our site anonymously. However, when ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. In building a member profile, you may be asked for your username, password, and company data. By completing these forms, you are providing consent for us to use your information in the ways outlined below. In the information that follows, we describe the type of information we collect, how we use it, and how it is protected.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize our users’ experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
By providing information to us for the purposes of creating your SEA account, interacting with SEA’s services and features, or adding any additional details to your profile, you understand and agree that we may process information about you and make information about you available to others. In addition, if you post any information about yourself on areas of SocialEnterprise.us that are publicly accessible, such as message boards or forums, you understand and agree that such information will be available to others.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
- Retain your login information (if you choose to do so)
- Help remember and process forms and checkout items.
- Understand and save user’s settings and preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features will be disabled. This may cause some of our services to not function properly. However, you can still register and place orders.
Google Analytics Advertising Features Enabled
We have enabled Google Analytics Advertising Features to collect demographic and interest data on visitors to our website, which means that Google advertising cookies are enabled. The Demographics and Interest sections include Overview reports, along with Age, Gender and Interest Categories reports that we use to better understand who our users are.
Visitors to our site can opt-out of the Google Analytics Advertising Features through Ads Settings or other available means (for example, the NAI’s consumer opt-out or click here for a list of currently available opt-outs for the web).
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential such as our third party payment processor. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
At our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
EU General Data Protection Regulation ( “GDPR” )
General Data Protection Regulation (GDPR) is the most comprehensive EU data privacy law in decades, and went into effect on May 25, 2018. GDPR strengthens and standardizes user data privacy across the EU nations. It also introduces additional obligations on all organizations that handle EU citizens’ personal data, regardless of where the organizations are located. Although most of our members are in the United States, we are committed to protecting all of our site visitors’ data and operate within the constraints of GDPR.
We reiterate the following points as they apply to GDPR:
- By joining SEA as a member, you are providing your consent for us to use your data in the ways described in this policy.
- It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your membership with us.
- Members have the right to request the erasure of information. We will comply with this request immediately so long as one of the grounds outlined in Article 17 of GDPR is applicable.
- We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice, to which you will have the right to opt out.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
- Users can visit our site anonymously.
Users are able to change their personal information:
- By emailing us
- By calling us
- By logging in to their account
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It’s also important to note that we do not allow third party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email within 7 business days
We will notify the users via in site notification within 7 business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders
- We may also send you additional information related to your product and/or service
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
To be in accordance with CAN-SPAM we agree to the following:
- NOT use false, or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or site headquarters
- Monitor third party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can email us at firstname.lastname@example.org.
- Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Social Enterprise Alliance
41 Peabody Street
Nashville, TN 37210
Last Edited on 10/10/16